2 Year – Samsung Smart Service Extended Warranty (EN)

 

 

Please contact corpserv@wpci.com for further details or 800-361-6580 ext 221

 

TERMS & CONDITIONS

 

This Samsung Smart Service Extended Warranty Plan (the “Plan”) extends the original manufacturer’s warranty for the additional warranty period selected and purchased by the purchaser. The additional warranty period is based on the extended warranty purchase plan. The extended warranty is indicated on the proof of purchase and extended warranty certificate. This Plan commences on the expiry date of the original manufacturer’s warranty. This Plan covers repairs of any defective component part of the product, subject to the terms and conditions contained in the original manufacturer’s warranty and the terms and conditions contained herein. The Plan is subject to the following conditions:

 

• The Plan may be purchased at any time prior to the expiry of the original manufacturer’s warranty (up until a maximum of 12 months) accompanying the purchased product (exception applies to British Columbia as per provincial legislation, where the Plan must be purchased within thirty (30) days from the original product purchase date.). Visit http://www.samsung.com/ca/support/warranty/ to view full details. Samsung Electronics Canada Inc. may remove any product from being eligible to purchase the Plan at any time prior to purchase as it determines in its sole discretion.
• The Plan does not cover wear and tear, defects or damage resulting from accident, misuse, abuse, neglect, unusual physical damage, liquid damage, cosmetic damage, or unauthorized modification of the product, including any changes or enhancements in colour, texture or finish.
• The Plan does not cover in-box accessories or additional accessories purchased , including batteries, chargers, USB cables, S Pen, SD Card, SIM Card, cases, HDTV Adapters, Bluetooth device, battery cover, face plates, screen protectors, personalized data, customized software, ringtones, games, screen savers, add-on devices, ancillary/peripheral equipment, setup or installation, adjustments to the antenna system, cleaning of components or routine maintenance or damage or loss caused by the use of the foregoing.
• The Plan does not cover failure due to computer viruses or similar unauthorized intrusive codes or programming.
• The Plan does not cover any loss or damages (including loss of use, loss of profit, or incidental expenses) caused by the failure of the product, loss of use of the product or the repair, faulty repair or replacement of the product, even if such loss or damages are attributable to or caused by the fault or negligence of Samsung Electronics Canada Inc. or its affiliates or any of their employees, agents, service providers, suppliers or subcontractors.
• If Samsung Electronics Canada Inc. determines that any product or any repair or replacement completed is not covered by the Plan, Samsung Electronics Canada Inc. may offer to make the repair or replacement provided that purchaser shall be responsible for all costs incurred including without limitation, the cost of all parts, shipping and labour charges for the repair or return or replacement of the product. Samsung will provide purchaser with a written estimate of all such costs before making such repair or replacement.
• Samsung Electronics Canada Inc.’s liability under this Plan is limited to the greater of the cost of the necessary repairs or the replacement cost of the product. THIS IS YOUR SOLE REMEDY FOR ANY ERRORS, OMISSIONS, FAILURE OR NEGLIGENCE OF SAMSUNG ELECTRONICS CANADA INC. OR ITS AFFILIATES OR ANY OF THEIR AGENTS OR SERVICE PROVIDERS’ PERFORMANCE. UNDER NO CIRCUMSTANCES WILL SAMSUNG ELECTRONICS CANADA INC. OR ITS AFFILIATES OR ANY OF THEIR EMPLOYEES, AGENTS, SERVICE PROVIDERS, SUPPLIERS, SUBCONTRACTORS, DIRECTORS, OFFICERS, OR SHAREHOLDERS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS (EVEN IF ADVISED OF OR HAVE FORESEEN THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM THE PLAN OR ANY ACTION TAKEN OR FAILED TO BE TAKEN IN CONNECTION WITH THE PLAN OR UNDER ANY PROVISION OF THE PLAN.
• EXCEPT AS OTHERWISE EXPRESSLY STATED IN THIS CONTRACT, OR AS REQUIRED UNDER ANY APPLICABLE CONSUMER PROTECTION LAW, SAMSUNG ELECTRONICS CANADA INC. HEREBY SPECIFICALLY DISCLAIMS ANY AND ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PLAN AND THE SERVICES TO BE PROVIDED PURSUANT TO THE PLAN, INCLUDING ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
• Samsung Electronics Canada Inc.’s obligations under this Plan are continued if a replacement product is issued when deemed necessary by Samsung Electronics Canada Inc. and this Plan will continue to be in effect upon such replacement until the end of the Plan warranty expiry date.
• The Plan applies only to the original purchaser of the product, except as may otherwise be stated in this Plan.
• Where applicable, the purchaser may be required to pay deposit and/or other fees applicable to any product loaned to purchaser temporarily while a product is being serviced under this Plan.
• If no claims are made under the Plan during the warranty period, the purchase price paid for the Plan is not refundable, except as may otherwise be stated in this Plan.
• Except as modified herein, the terms and conditions contained in the original manufacturer’s warranty will also apply to the Plan.

 

CANCELLATION AND REFUND :

 

The extended warranty plan is eligible for a refund within thirty (30) days of the extended warranty purchase date. A refund will not be granted if the date of refund exceeds thirty (30) days from the extended warranty purchase date.

 

TRANSFER :

 

Extended warranty is transferable to another user with the same device model and serial number as the original extended warranty purchase certificate. Any transfer must include the original proof of purchase and the extended warranty certificate issued for that device. The party receiving the extended warranty hereby accepts the Terms and Conditions of the Samsung Smart Service extended warranty plan upon any such transfer from the original purchaser.