BlackBerry Internet Email (Formally Web Client)


Access BlackBerry Internet Email Manager
CLICK HERE

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Overview
Deleting messages from your account
Change the sent from address
Importing your Outlook address book into your BlackBerry Web Client address book
 
For More information and technical support visit www.blackberry.com

 

Overview:

BlackBerry allows you to access multiple existing email accounts from a single BlackBerry device. BlackBerry Internet Email Manager is an internet-based email interface that allows you to add email accounts that you want to work with your BlackBerry device. You can set up any of the following accounts to be wirelessly extended to your device: Outlook, Notes, MSN, Hotmail, AOL, IMAP or POP3/ISP email. Email is redirected wirelessly to your BlackBerry device so you can send, receive, forward and reply to messages while you're on the go. You can also view popular document attachments.

In addition, a web mail account is provided with each BlackBerry device that can also be accessed through the BlackBerry Web Client on an Internet-enabled PC. This new email address (ex. yourname@bellmobility.blackberry.net) acts as the default email address for your device. You won't require additional software to begin using your BlackBerry device and it's easy to set up your web client account.

Features:

You can access your BlackBerry Web Client account with popular browsers, from an Internet-enabled PC, to:

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Deleting Messages from your account:

To delete all messages within the BlackBerry Internet Email Manager (Web Client):

  1. Log into the BlackBerry Internet Service.

  2. Select Options > scroll to Viewing options.

  3. Type 500 in the field for Messages per page > click OK and the user is returned to the Inbox.
    Note: 500 messages is the maximum amount displayed per page

  4. Next to the From field is a check box, select the box
    Note: Selecting this box will select all messages currently displayed
     

  5. Once highlighted click Delete

  6. Repeat the above steps until the Inbox is cleared.

  7. Go to Deleted Items and repeat step 5.
     

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Change email address your email is sent from:

To change the address from which your email is sent for your BlackBerry account:

  1. Log into BlackBerry Internet Service.
  2. Click Profile.
  3. Click Sent From Address.
  4. Click one of the following options:
  5. Log out of the BlackBerry Internet Service to save the selected Sent From Address.
    • I want my Sent From Address to be me default handheld email address.
    • I want the email account below to be my Sent From Address.
      Note: This is a drop down menu including all integrated email addresses.
       
    • I want to customize my Sent From Address to be the email address entered below.
      Note: You can input any email address in this field.
       
    • Click Submit to save the changes.
  6. Log out of the BlackBerry Internet Service to save the selected Sent From Address.
 
 

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Importing your Outlook address book into your BlackBerry Web Client address book:

To import your Microsoft Outlook® Address Book to your BlackBerry® Web Client Address Book, please follow these steps:
 

  1. From the Microsoft Outlook® main screen go to File > Import and Export. The Import and Export Wizard appears.
  2. From the Choose an action to perform list, select Export to a file then click Next to continue. The Export to a file window appears
  3. From the Create a file of type list, select Comma Separated Values (Windows).
  4. Select the folder you wish to export your Outlook Address Book. Save your file.
  5. Click Finish to complete the export of the address book to a comma separated value (.csv) file.
  6. Name and save the file in any location.
  7. Map the custom fields and select Finish.
  8. A file with extension .csv will appear.
  9. From the BlackBerry Web Client site, login and go to the Address Book.
    Note: The address book should be empty.
     
  10. Select Import.
  11. Browse and select your .csv file.
  12. Click Add and your BlackBerry Web Client Address Book will now have all your contacts.
    Note: You cannot synchronize and reconcile emails with all handhelds from the BlackBerry Web Client accounts.
     

 

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